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Terms of Service

Last updated: June 26, 2025

Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and RevPilot.Ai LLC ("RevPilot.Ai," "we," "us," or "our") governing your use of the RevPilot.Ai services, including our website at www.revpilot.org, Chrome browser extension, and all related services (collectively, the "Service").

BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THE SERVICE. YOUR USE OF THE SERVICE CONSTITUTES ACCEPTANCE OF THESE TERMS AND YOUR AGREEMENT TO BE BOUND BY THEM.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your acceptance of these Terms will be treated as acceptance by that organization.

Description of Service

RevPilot.Ai is an AI-powered sales account planning platform designed to help sales professionals automate and optimize their account planning process. The Service includes:

  • A web application accessible at www.revpilot.org
  • A Chrome browser extension for seamless workflow integration
  • AI-powered account plan generation and insights
  • Google Sheets integration for plan creation and management
  • Professional templates and formatting tools
  • Usage tracking and analytics
  • Free and paid subscription tiers

The Service is provided "as is" and "as available." We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

User Accounts and Authentication

RevPilot.ai uses Firebase Authentication with Google OAuth 2.0 for secure account access. By creating an account, you agree to:

  • Provide accurate information through your Google account
  • Maintain the security of your Google account credentials
  • Accept responsibility for all activities under your account
  • Grant necessary permissions for Google Sheets and Drive API access
  • Notify us immediately of any unauthorized use of your account
  • Understand that authentication tokens expire after 1 hour for security

Your account will operate in demo mode if Google API credentials are not properly configured. Full functionality requires Google Cloud Console setup with appropriate API enablement.

Acceptable Use and Usage Limits

You agree to use the Service only for lawful business purposes related to sales account planning. You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Exceed usage limits: 7 account plans for Free users, 300 for Pro users
  • Attempt to circumvent rate limiting or security measures
  • Share account credentials or access tokens with third parties
  • Use automated tools to create excessive API requests
  • Transmit any harmful or malicious code through the platform
  • Attempt to gain unauthorized access to our systems or user data
  • Interfere with or disrupt the Service or Firebase/Google infrastructure
  • Use the Service to spam or send unsolicited communications
  • Violate Google's Terms of Service or API usage policies

Rate Limiting: Our Service implements rate limiting for security and performance. Excessive usage may result in temporary restrictions or account suspension.

Subscription Plans and Payment

RevPilot.ai offers Free and Pro subscription tiers with distinct usage limits:

Free Plan

  • Limited to 7 account plans per user
  • Full access to Google Sheets integration and templates
  • Basic account plan creation and management features

Pro Plan ($10/month)

  • Up to 300 account plans per user
  • Priority customer support
  • Advanced analytics and usage tracking
  • Payment processing through Stripe (secure, we never see payment details)

Payment Terms

  • Pro subscriptions are billed monthly in advance
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days' advance notice
  • You may cancel your subscription at any time
  • Upon cancellation, you retain Pro access until the end of your billing period
  • Account downgrades to Free plan limits after Pro cancellation

Intellectual Property Rights

Our Intellectual Property

The Service and its entire contents, features, and functionality (including but not limited to all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement) are owned by RevPilot.Ai, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Limited License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

  • Access and use the Service for your internal business purposes
  • Download and use our Chrome extension
  • Create account plans using our templates and tools

Restrictions

You may not:

  • Copy, modify, or create derivative works of the Service
  • Reverse engineer, disassemble, or decompile any part of the Service
  • Remove any copyright, trademark, or other proprietary notices
  • Sell, rent, lease, or sublicense the Service
  • Use the Service to build a competitive product or service
  • Use any data mining, robots, or similar data gathering methods
  • Frame or mirror any part of the Service without our written consent

Trademarks

"RevPilot.Ai," the RevPilot.Ai logo, and all related names, logos, product and service names, designs, and slogans are trademarks of RevPilot.Ai or its affiliates. You may not use such marks without our prior written permission.

User Content and Data

You retain full ownership of any content you create, submit, or generate through the Service, including account plans, company names, and business data. By using the Service, you grant us a limited, non-exclusive, royalty-free license to:

  • Process your data to provide the Service functionality
  • Store metadata about your account plans in Firebase Firestore
  • Create and format Google Sheets on your behalf
  • Track usage statistics for plan limits and analytics

Data Retention: Your actual account plan content resides in your Google Drive. We store only metadata (plan names, creation dates, spreadsheet IDs) in our Firebase database. Local browser storage contains preferences and recent plan cache.

Data Security: All data transmission uses HTTPS encryption. We implement Firebase security rules, rate limiting, and access controls. However, you are responsible for maintaining the security of your Google account credentials.

Third-Party Services and Dependencies

Our Service relies on and integrates with several third-party services. Your use of these integrations is subject to their respective terms of service and privacy policies:

Google Services

  • Google Sheets API - For creating and managing account plan spreadsheets
  • Google Drive API - For spreadsheet storage and sharing permissions
  • Google OAuth 2.0 - For secure authentication
  • Subject to Google's Terms of Service and API Usage Policies

Firebase Services (Google)

  • Firebase Authentication - For user account management
  • Cloud Firestore - For user profile and plan metadata storage
  • Firebase Hosting - For web application deployment

Payment Processing

  • Stripe - For secure Pro plan payment processing
  • We do not store or have access to your payment information

Service Availability: We are not responsible for the availability, performance, security, or practices of third-party services. Service disruptions from Google, Firebase, or Stripe may affect our platform functionality. We will make reasonable efforts to notify users of known third-party service issues.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to:

  • Collection of Google account information (email, name, profile photo)
  • Storage of account plan metadata in Firebase Firestore
  • Use of cookies and local storage for functionality and preferences
  • Integration with Google APIs under the Limited Use requirements
  • Processing of usage statistics for plan limits and service improvement

For detailed information about our privacy practices, please review our Privacy Policy. We adhere to Google's Limited Use Policy and Chrome Web Store User Data Policy.

Indemnification

You agree to indemnify, defend, and hold harmless RevPilot.Ai LLC, its officers, directors, employees, agents, licensors, suppliers, and affiliates (collectively, the "Indemnified Parties") from and against any and all claims, actions, demands, liabilities, costs, expenses, damages, and losses (including reasonable attorneys' fees and court costs) arising out of or related to:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any applicable laws, rules, or regulations
  • Your infringement or violation of any third-party rights, including intellectual property rights, privacy rights, or publicity rights
  • Any content or data you submit, upload, or transmit through the Service
  • Your negligence or willful misconduct
  • Any unauthorized access to or use of the Service through your account
  • Any claim that your use of the Service caused damage to a third party

This indemnification obligation will survive the termination or expiration of these Terms and your use of the Service. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.

Force Majeure

We shall not be liable for any failure or delay in performance of the Service due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet outages, or failures of third-party services (Google, Firebase, Stripe). In such events, we will make commercially reasonable efforts to restore Service functionality.

Disclaimers and Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT OF THIRD-PARTY RIGHTS
  • ACCURACY, COMPLETENESS, OR RELIABILITY OF GENERATED CONTENT
  • UNINTERRUPTED, ERROR-FREE, OR SECURE OPERATION
  • COMPATIBILITY WITH ALL BROWSERS OR OPERATING SYSTEMS
  • AVAILABILITY OF THIRD-PARTY SERVICES (GOOGLE, FIREBASE, STRIPE)
  • DATA INTEGRITY OR BACKUP RELIABILITY
  • PROTECTION AGAINST DATA LOSS OR CORRUPTION

Important Notice: While we implement security measures and rate limiting, we cannot guarantee absolute security or data protection. Users are responsible for maintaining backups of critical business data. The Service is designed for business productivity but should not be the sole method for critical account planning without proper backup procedures.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REVPILOT.AI, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • DAMAGES RESULTING FROM SERVICE DOWNTIME, INTERRUPTIONS, OR ERRORS
  • DATA LOSS, CORRUPTION, OR UNAUTHORIZED ACCESS TO USER INFORMATION
  • THIRD-PARTY SERVICE FAILURES (GOOGLE, FIREBASE, STRIPE)
  • BROWSER COMPATIBILITY ISSUES OR EXTENSION MALFUNCTIONS
  • BUSINESS LOSSES RESULTING FROM INACCURATE ACCOUNT PLANS OR DATA
  • COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Maximum Liability: Our total liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

Termination

Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice, for:

  • Breach of these Terms of Service
  • Violation of acceptable use policies
  • Fraudulent or illegal activity
  • Abuse of the Service or excessive resource usage
  • Non-payment of Pro subscription fees
  • Violation of third-party service terms (Google, Firebase)

Termination by You

You may terminate your account at any time by:

  • Signing out from the extension (clears local data)
  • Revoking Google permissions at myaccount.google.com
  • Canceling Pro subscriptions through your account settings
  • Contacting support for complete account deletion

Effect of Termination

Upon termination, your right to use the Service ceases immediately. Your Google Sheets created through the Service will remain in your Google Drive. We will retain minimal data as required for legal compliance, typically for 90 days unless longer retention is legally required.

Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

You agree that any legal action or proceeding between RevPilot.Ai and you for any purpose concerning these Terms or the parties' obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in San Francisco County, California, and you hereby consent to the exclusive jurisdiction and venue of such courts.

You waive any objection to jurisdiction and venue in such courts and any claim that any such court is an inconvenient forum. Any cause of action you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises.

Dispute Resolution and Arbitration

Most disputes can be resolved informally. Before filing a claim, you agree to contact us at revpilothelp@gmail.com to seek an informal resolution.

Binding Arbitration: Any dispute arising from or relating to these Terms or the Service that cannot be resolved informally shall be resolved through binding arbitration conducted by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be conducted in San Francisco County, California, and judgment on the arbitration award may be entered in any court having jurisdiction.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and RevPilot.ai regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. Material changes will be communicated through:

  • Email notification to Pro users at least 30 days in advance
  • In-app notifications within the extension
  • Update notifications during extension updates
  • Posted notice on our website

Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.

Miscellaneous

Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

Notices

Any notices or other communications provided by us under these Terms will be given by posting to the Service and/or by email to the email address you provide to us. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of RevPilot.Ai.

Export Control

You may not use or export or re-export the Service except as authorized by United States law and the laws of the jurisdiction in which the Service was obtained. You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and you are not listed on any U.S. Government list of prohibited or restricted parties.

Electronic Communications

The communications between you and RevPilot.Ai use electronic means, whether you visit the Service or send us emails, or whether we post notices on the Service or communicate with you via email. For contractual purposes, you consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Contact Information

If you have any questions, concerns, or comments about these Terms of Service, please contact us at:

Company: RevPilot.Ai LLC

General Email: revpilothelp@gmail.com

Phone: +1 (510) 603-5181

Mailing Address: 131 Continental Drive Suite 305, Newark, DE 19713

Website: https://www.revpilot.org

For the most efficient response, please email us with a clear subject line indicating your inquiry relates to our Terms of Service.